更深刻的变革在于客户互动模式。当代表预约医生拜访时,通过与Veeva本土化商业化解决方案 China CRM Suite系统的集成,自动推送该医生最新公开动态(如近期论文、学术报告),赋能高质量沟通。“这本质是对客户需求的深度理解,但这一切由AI自动完成。”赵骢解释,“真正的变革不在效率提升,而在决策逻辑进化。”
未来展望:AI 重塑生命科学数据管理范式
谈及技术趋势,赵骢认为未来 3-5 年,AI 将推动数据管理从 “schema on write” 走向 “schema on read”。传统模式要求信息按固定格式输入,而大模型技术可直接处理非结构化数据,自动从中提取关键信息并建立关联,这将使数据处理效率得到极大提升。
“就像从‘填字游戏’变为‘语音输入’” 赵骢解释道,“系统不再需要用户按模板填写信息,而是能从自由文本中理解语义,这将重构数据管理的工作方式。”Veeva 已在这一方向投入两年多的研发,其私有化部署的 AI 模型可在企业本地完成数据处理,既满足数据不出境的监管要求,又能利用大模型的语义理解能力,充分发挥数据的潜在价值。
Qiu Shijie born in 1970 in Qingdao, Qiu Shijie is an artist and a professor at the China Academy of Art. He currently resides in Hangzhou.
Qiu views the space we occupy, the environment around us, and the everyday things we encounter as the fundamental elements that shape who we are. However, we are often unable to fully grasp the underlying foundations of these elements. It's like an ant nest buried deep underground—it's there, but we can't see the whole structure. Only when it's filled with cement or a metal solution does it become visible and perceptible to our senses, ultimately contributing to our understanding. The process of making this “cognition” visible is the language Qiu has been exploring in recent years.